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PRIVACY POLICY - Drilled It, LLC

Effective Date: 08-24-2025

Drilled It, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.

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1. Information We Collect

  • We may collect the following types of information:

  • Personal Information: Your name, phone number, email address, physical address, and details related to your requested handyman or repair services.

  • Service Information: Scheduling details, project notes, and service history.

  • Communications: SMS/text message interactions, emails, and phone call records.

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2. How We Use Your Information

We use your information only for legitimate business purposes, including:

  • Scheduling, confirming, and completing handyman and repair services.

  • Sending service-related text messages (e.g., scheduling, reminders, updates, and follow-ups).

  • Responding to customer inquiries and providing support.

  • Internal recordkeeping and operational purposes.
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3. SMS/Text Messaging

  • By providing your mobile number, you agree to receive service-related text messages from Drilled It, LLC.

  • Message frequency may vary based on your service needs.

  • Message and data rates may apply.

  • You may opt out at any time by replying STOP. Reply HELP for assistance.​
     

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only:

  • With service providers or contractors who assist us in delivering services.

  • As required by law, regulation, or legal process.

  • No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.

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5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no system can guarantee 100% security, and you provide information at your own risk.

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6. Your Rights & Choices

  • You may opt out of SMS messages at any time by replying STOP.

  • You may request a copy, update, or deletion of your personal information by contacting us directly.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

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8. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Drilled It, LLC
contact@drilledit.com
Phone: (704) 325-2032
Website: https://drilledit.com

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